Privacy Policy for Cundiff Heating and Air Conditioning

Effective Date:07/28/2025

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Cundiff Heating and Air Conditioning ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from users ("you," "your") of our website, services, and communications.

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1. Information We Collect

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Personal Information: We may collect personal information that you provide to us directly, such as:

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•   Name

•   Address

•   Phone number

•   Email address

•   Payment information

 

Non-Personal Information: We may automatically collect certain information about your device and usage, including:

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•   IP address

•   Browser type

•   Pages visited

•   Time and date of visits

•   Referring URL

 

2. How We Use Your Information

We may use the information we collect for various purposes, including:

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• To provide and maintain our services

• To process transactions and send you related information

• To communicate with you, including customer support

• To personalize your experience on our website

• To improve our services and website

• To send promotional messages and updates (you can opt-out at any time)

• To comply with legal obligations

 

3. Sharing Your Information

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• We do not sell or rent your personal information to third parties. We may share your information in the following situations:

  • With service providers who assist with our operations (e.g., payment processing, marketing)

  • To comply with legal requirements or protect our rights

  • In connection with a merger, acquisition, or sale of assets

 

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

 

5. Your Rights

You have rights regarding your personal information, including:

 

• The right to access your information

• The right to request corrections to your information

• The right to request deletion of your information

• The right to opt-out of promotional communications​

 

To exercise these rights, please contact us using the information below.

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6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a revised effective date.

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7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

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Cundiff Heating and Air Conditioning 
4426 Palmer avenue
Roanoke, Virginia, 24019

 
Phone: 540-366-0648
Email: privacy@cundiffheating.com